Privacy Policy

BrightLoop Web & Design LLC (“BrightLoop,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide through our website and services.

This Privacy Policy explains what information we collect, how we use it, and the safeguards we implement.

By using this website, you agree to the practices described below.

A. Information You Provide Voluntarily

When you:

• Submit a contact form
• Request a proposal
• Communicate with us via email
• Engage our services

We may collect:

• Name
• Email address
• Phone number
• Business name
• Project details
• Any information you voluntarily provide

We use this information solely for communication, service delivery, and business operations.

B. Payment Information

Payments are processed securely through Stripe, our third-party payment processor.

BrightLoop does not store, process, or have direct access to your credit card information. All payment data is handled in accordance with Stripe's security and PCI compliance standards.

C. Automatically Collected Information

We use Vercel Analytics, a privacy-focused analytics tool, to understand general website usage.

Vercel Analytics may collect:

• Anonymous usage data
• Page visits
• Device type
• Browser type
• General geographic region

Vercel Analytics does not use invasive tracking cookies or sell personal data.

This information is used solely to improve site performance and user experience.

Our website may use minimal cookies or similar technologies necessary for:

• Basic site functionality
• Performance monitoring

We do not use advertising cookies, behavioral tracking, or third-party marketing pixels.

You may disable cookies in your browser settings if desired.

We use collected information to:

• Respond to inquiries
• Provide contracted services
• Send invoices and business communications
• Improve website performance
• Maintain security

We do not sell, rent, or trade personal data.

We retain information only as long as necessary to:

• Fulfill contractual obligations
• Maintain accounting records
• Comply with legal requirements

Information is securely deleted when no longer required.

We implement commercially reasonable administrative, technical, and organizational safeguards to protect your information.

However, no digital system can guarantee absolute security.

Our website and services may integrate third-party providers, including:

• Stripe (payment processing)
• Google Workspace (email communication)
• Hosting infrastructure (e.g., Vercel)

These providers operate under their own privacy policies.

BrightLoop is not responsible for the data practices of third-party services.

You may request:

• Access to personal information we hold
• Correction of inaccurate information
• Deletion of your personal data (subject to legal requirements)

Requests may be sent to: info@brightloop.design

This Privacy Policy is governed by the laws of the State of New Mexico, United States.

We may update this Privacy Policy periodically. The updated version will be reflected by the “Last Updated” date above.